Hyper link in CRM email (CRM 3.0)


Sometime, we need to send out( there is difference between creating email and sending out email in crm) email from workflow when certain event occur .For example when a case or service activity is created. The person, who get the mail, he/ she needs to search for specific case or service activity .Why can we not give them the possibility of a link (url) to recently created case or service activity.

code :

Here is the url for “service activity”.

string url = “a href=’http://crm/activities/serviceappointment/edit.aspx?id=” + ApointID + “‘>Click here to see the Service activity “;

// Please put < before a href in above above line
// AppointID is the id , which we are passing in workflow

// for example : public void Over(Guid ApointID, Guid OwnerID )

//we can add this “string url” in description (body) of email.

// for example email hotmail = new email();
//hotmail.description = url;


10 Responses to “Hyper link in CRM email (CRM 3.0)”

  1. 1 Sam June 16, 2009 at 6:23 am

    How is the GUID being created? is it in the OnLOAD function or through plugin?
    Please let me know how to dynamically retireve the GUID of the newly created lead

  2. 2 Aamir Bashir June 16, 2009 at 7:19 am

    Hi SAM,

    You can get GUID using workflow as mentioned here


    or Plugin

    and even Java script (check this site http://www.stunnware.com/crm2/default.aspx).



  3. 3 Sam June 16, 2009 at 9:17 am

    Thanks Aamir.

    As am new to the CRM Application, could you please tell where to find the Partners option in the CRM Application asap… it would be helpful for me

  4. 6 Tejashree June 24, 2009 at 4:22 am

    Is there any way to know the details of the users who all have logged onto the crm application . in general the log details


  5. 7 Aamir Bashir June 24, 2009 at 4:59 pm


    Might be there is way to find out current logged on user on crm but i never heard or know about it :(.
    Just browse google might be you get some help.


  6. 8 Tejashree July 1, 2009 at 10:00 am

    i got a question from my senior, can anyone help me in this
    In Microsoft Dynamics CRM 4.0,active directory can be configured in which mode?

  7. 9 Aamir Bashir July 1, 2009 at 10:52 am


    It should be configured in “Native “mode.



  8. 10 Tejashree July 3, 2009 at 7:02 am


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