Installation of MS CRM 4.0 on Citrix Presentation Server 4.0.

It is quite easy to install CRM 4.0 on Citrix presentation server 4.0 compare to CRM 3.0 but every user need to configure the outlook client for CRM 4.0 unlike CRM 3.0 (in CRM 3.0 we need to click on script to configure the CRM for every user profile).

Here  are  steps:

1 = Intsall the online version of CRM 4.0 through  “Add /remove” program on
citrix server and remember that they must not be any user on  the server.

2 = when you are finished installation then put the configuration wizard on the
desktop of each user via administrator profile .
3 =Every single user need to configure the profile by using configuration wizard.


12 Responses to “Installation of MS CRM 4.0 on Citrix Presentation Server 4.0.”

  1. 1 Stefan September 10, 2008 at 12:53 pm


    Is Citrix 4.0 supported though?? I understand Citrix presentation server 4.5 is.


  2. 2 Aamir Bashir September 10, 2008 at 1:37 pm

    Hi stefan,

    Citrix presentation server 4.0 was used to supported for CRM 3.0 and I believe that CRM 4.0 is supported for both
    4 and 4.5. If you have doubt then you can check with Microsoft support.

  3. 3 Stefan September 10, 2008 at 1:45 pm

    Thats great, thanks for the speedy reply!

  4. 4 Ted September 26, 2008 at 6:19 pm

    Are you sure Aamir? I thought Citrix 4.0 did not support .NET Framework 2.0, which was the kicker with getting CRM 4.0 on a Citrix 4.0 server? Maybe that is not the case? But I’ve had customers who had to go to 4.5 because of this limitation (their recommendation, not mine)?

  5. 5 Ginaz28 May 19, 2009 at 4:46 pm

    Hi, thanks for the post. Do you know of any way to script the CRM outlook configuration for each Citrix user? For example, if I install CRM on the citrix server with add/remove programs, can I then run a script when the user launches outlook for the first time to run through the configuration for them?
    Any thoughts would be appreciated.

    • 6 Aamir Bashir May 19, 2009 at 7:26 pm

      Hi ,
      As there is no documentation from Microsoft (or i have seen) , so thats the way i done it. In CRM 3.0 it was possible to run the script to install crm when you run the outlook but as one need to run configuration individually so the beahviour might be different from what we seen in previous version of CRM.

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